Returns & Exchanges

At QVR Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unaltered condition. To maintain hygiene standards, hair must be unworn, uncut, and in its original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and photos of the item to receive your Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the hair in its original bundle or wig box, ensuring all tags and protective nets are intact to avoid damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked carrier to send the package back to our processing center, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.