Frequently Asked Questions
Everything you need to know about your QVR Hair journey.
What is the quality of QVR Hair extensions?
QVR Hair specializes in 100% Remy human hair, ensuring all cuticles are intact and aligned in the same direction to prevent tangling and maintain a natural shine.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.
Can I color or heat-style my hair extensions?
Yes, because our hair is 100% human hair, you can use heat tools and professional hair dye. However, we recommend using a heat protectant and consulting a professional stylist for coloring to maintain hair longevity.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unopened packaging with all security seals intact. Due to hygiene reasons, we cannot accept returns on hair that has been worn or altered.
How do I choose the right shade for my hair?
We offer a free color-matching service. Simply email us a photo of your hair in natural lighting, and our specialists will recommend the perfect QVR Hair match for you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.